Partner with us

Get your ticket

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Bala
Desikamani
Vice President, Global Marketing Operations & Corporate Events
Temenos
As the Vice President of Marketing Operations at Temenos, Bala Desikamani oversees marketing strategy, operations, technology, and analytics. With over twenty-five years of marketing experience in the technology industry, Bala has a proven track record of transforming Go-To-Market models by incorporating technology and data-driven insights to enhance the customer's buying journey. His keen focus on mapping the buyer's journey and eliminating friction points has significantly improved funnel velocity and revenue lifecycle efficiency. Bala is a 'Pragmatic optimist' regarding AI adoption for customer experience, constantly seeking innovative, iterative ways to integrate AI for sustainable & transformative outcomes. His leadership exemplifies a blend of strategic vision and practical implementation, making him a transformative expert in modern marketing operations.
Button
16 April 2025 13:15 - 13:45
Designing for scale: Architecting demand inside a modern GTM system
As AI reshapes how buyers discover, evaluate, and decide, demand teams face a defining question: are they scaling a system built for the future, or propping up one that is about to break? Join Bala as he assesses how modern go-to-market systems are being redesigned to connect demand generation, customer journeys, and lifecycle thinking into a single, scalable engine. You’ll explore how to architect demand inside an AI-driven GTM system, where technology, process, and customer insight work together to influence journeys, adapt at scale, and deliver sustained growth. Key takeaways: - How to position demand generation as a foundational part of the GTM system, not a downstream activity - What an AI-ready GTM architecture looks like across journeys, motions, and lifecycle stages - How demand activities should shape and respond to customer behavior across the full lifecycle - Where to focus investment to scale demand without adding fragility or complexity