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Adam
Pickel
Field Marketing Officer
Concentrix
Adam Pickel, Field Marketing Officer at Concentrix, is a technologist with a soft spot for the psychology of why people click, buy, and believe. He helps enterprises navigate the agentic age, where AI doesn’t just automate marketing but is transforming how customers and buying teams discover, understand, and engage with brands. His passion lies in turning complex data and tech into experiences that not only feel smarter, faster, and more personal – but also thrive at scale driving clear, measurable impact and ROI.
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11 June 2026 13:15 - 13:45
In 2026 the hare beats the tortoise: Winning the race for the compressed customer decision
In 2026, more than 65% of Google searches are projected to end without a click. For customers, it's effortless. For marketers, it's a death sentence because most decisions are now made before your brand is even in the running. The margin for slow marketing has collapsed: what once allowed time for research, consideration, and influence now demands instant relevance, or the moment is forfeited to whoever got there first. Join Adam as he explores how forward-thinking organisations are rearchitecting their stacks, data, teams, and measurement to operate at the speed of the customer decision, and the real cost of delay for those who don't. Key takeaways: - Why decision compression is the structural challenge facing marketing leaders today, not a future priority to plan around - How to rearchitect your stack, data, teams, and measurement to operate at the speed of the customer decision - What forward-thinking organisations are doing differently to show up in the moment of decision, not after it - The true cost of delay, what's at stake for teams still operating at yesterday's pace